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Cancellation Policy
We understand that circumstances may arise that require you to cancel or reschedule your sports massage appointment. To ensure the smooth operation of our services and accommodate other clients, we have implemented the following cancellation policy:
Cancellations made with less than 24 hours’ notice may be subject to pay the full amount of the scheduled appointment, unless the slot can be filled at short notice.
Failure to attend the appointment without prior notice will be subject to pay the full amount of the scheduled appointment.
We kindly request that you provide us with timely notice if you need to cancel or reschedule your appointment. This allows us to offer the time slot to another client who may be waiting for availability.
Please note that our cancellation policy aims to respect both our clients’ time and the commitment of our therapists. We appreciate your understanding and cooperation in adhering to this policy.